New Harvin testimonial: interview with Grow Shop 2.0
We like to give the microphone to our customers and let them speak for us. After all, they are the ones who manage their Harvin cannabis vending machines every day from their stores or from third-party locations where they have installed legal cannabis vending machines.
Lately, from our blogs in English and Italian, we have presented some of our customers and partners in the European legal cannabis sector to our followers, starting with a testimonial article from Marco and our Swiss friends at Hedel Hemp Switzerland, while with another article we introduced our trade fair partners CBD Flowers, with whom we often share the stand at the main European cannabis fairs. A few months later, last year, we also interviewed Cristina from CBD Flower with a video shot at the International Hemp Fair in Milan, where we once again shared the expo stand.
One of our first blog articles featured our customer Christian from Pizza Express, who decided to add a cannabis vending machine to his pizzeria in the beautiful medieval city of Valsugana, in the province of Trento (Italy), while one of our latest articles is dedicated to our friend and neighbor Incro, an Italian rapper who is very happy with the installation of a cannabis vending machine in his legal cannabis shop Joint Village in Brescia (Italy).
At the end of summer 2019, we published an article immediately after the Salonica Cannabis Expo (Greece) featuring a video interview with our partner Riccardo from CBWeed, while sharing the booth at the Greek fair with the company from Forlì. Another “impromptu” video from a cannabis fair, this time from CannaFest in Prague (Czech Republic), introduced you to our good friend and client Marco, founder of Sir Canapa and organizer of the Milanese cannabis fair 4:20 Hemp Fest. Harvin was supposed to be among the sponsors of this year’s 4:20 Hemp Fest, but unfortunately, the fair was canceled due to the COVID pandemic, as were all other cannabis fairs in Italy, Europe, and the world. Today we present another Harvin testimonial, our client Luca Saverino, owner of Grow Shop 2.0 in the beautiful Piedmontese city of Domodossola. This time we decided to try a different “format,” so we sent Luca a series of questions via email, and he replied immediately. Below is the full interview; enjoy the read.
Harvin: Thank you, Luca, for taking the time for this short testimonial interview. You are one of the Harvin clients who recently decided to expand your distribution of legal cannabis products through cannabis vending machines, and I would like to ask you a few questions about that. How many vending machines do you currently have, and how did you decide to pursue this strategy for distributing your products?
Luca Grow Shop 2.0: I currently have 3 cannabis vending machines. I decided to purchase the first legal cannabis distributor shortly after the cannabis light law arrived in Italy, which coincided with the opening of my Grow Shop. Subsequently, given the excellent results, I decided to purchase 2 more Harvin cannabis distributors. I have always chosen the Magic Wind Touch model, which with its 40 selections I believe is the most suitable model for selling the different types of products in my Grow Shop. Furthermore, I can monitor the sales performance and the inventory of the distributor even remotely, and this allows me to always keep an eye on sales trends.
Harvin: Where do you place your cannabis vending machines? In your shop, in third-party shops and locations, in public spaces, or other places?
Luca Grow Shop 2.0: I installed the first legal cannabis vending machine in my shop, while the others were installed at third-party locations. I made agreements with other shops and facilities willing to host my cannabis distributors, and I also found some very interesting locations that brought immediate results. I must say that Harvin gave me several suggestions regarding this, which I immediately accepted given their 25 years of experience in the vending machine field.
Harvin: Naturally, you chose completely customized cannabis vending machines, featuring your brand’s logo and colors. Are you satisfied with the wrapping work we do at Harvin?
Luca Grow Shop 2.0: The idea for customization came from Harvin. They showed me hundreds of projects they had done for other shops, and I gladly took the advice. Then, with the help of our graphic designers, we created the wrapping that gave the cannabis vending machines a very personal touch. I must also say that the LED lights equipped on the Harvin Magic Wind Touch models provided the final touch.
Harvin: Now for a question that is the first concern on everyone’s mind when they start considering investing in one or more cannabis vending machines. How much does adding legal cannabis distributors to your Grow Shop business impact your overall revenue?
Luca Grow Shop 2.0: This is an interesting question that I can answer with certainty: adopting cannabis vending machines has allowed me to reach many new customers. There were people in my neighborhood who had never entered my Grow Shop because they passed by, going to or returning from work, during my shop’s closing hours. Other people did not enter the shop due to a lack of confidence, especially if they were not from the neighborhood and were simply passing through, but with cannabis vending machines operating 24 hours a day, 7 days a week, I have rounded out my clientele by acquiring all these new customers.
Harvin: Anything else you’d like to add to this interview? We always like to hear what our customers think.
Luca Grow Shop 2.0: The only thing I would like to add is a suggestion for everyone who is still considering whether or not to purchase a cannabis vending machine. Legal cannabis distributors and their “passive income” really help the business. Today I can finally find more time to focus on developing my business rather than just managing sales. Ultimately, I even have more free hours during the week, thanks to the suggestions and support that Harvin has given me.
Harvin: Thanks, Luca. Stay tuned, we’ll publish the interview on our blog soon!
That’s all for today; we hope you enjoyed our email interview. Would you like more information about our legal cannabis vending machines? Contact our team and tell us how you want to expand your sales horizons with one or more legal cannabis vending machines.
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One of the key elements of self-service tobacco is the ability for the customer to manage the purchase completely independently. Without the intermediation of a clerk, consumers can calmly explore their options, select the products they want, and complete the transaction at their own pace. This aspect eliminates the pressure typical of queues or quick interactions with staff, improving overall satisfaction. In addition, discretion is another strength: the customer is no longer exposed to the judgment of others, being able to shop confidentially. This privacy is especially appreciated in tobacco outlets, where the type of product can give rise to embarrassing situations.
