Customer Assistance

Privacy & Cookie Policy

Privacy Policy

1. WHO WE ARE

The company Harvin, with registered office in via Industriale, 14/16 – 25082 – Botticino (Brescia), as Data Controller, is responsible for the legitimate and correct use of your Personal Data.

Our contact details are:

2. WHO IS THE DATA PROTECTION MANAGER

You can contact our Data Protection Manager for information and report any problems and problems by writing to info@harvin.eu.

Website is developed by Moonify srl, SEO Agency and Creative Studio.

3. WHICH CATEGORIES OF PERSONAL DATA WILL BE PROCESSED

The Personal Data processed in this context are of a “common” type: Name and Surname, Company name, Telephone number, E-mail address.

4. WHAT OBLIGATIONS DO YOU HAVE?

The conferment of data is optional, but if it does not provide those relating to the contact details, we will not be able to proceed with your request.

5. WHAT KIND OF TREATMENTS WE DO (PURPOSE)

We specify that your Personal Data may be processed for the following purposes and only with your specific, free, informed and unequivocally expressed consent:

  • Purpose 1 – request for information, assistance and preparation of quotation – your Personal Data will be processed to comply with your request for information, assistance or quote processing.
  • Purpose 2 – subscription to the Mediacom newsletter – your Personal Data will be used to send you our newsletters.

6. ON WHICH LEGAL BASES WE WILL USE YOUR PERSONAL DATA

Your Personal Data is processed by us solely and exclusively for the purposes set out in point “5”, consistent with the authorizations you have given.

7. TO WHOM WE WILL FORWARD YOUR PERSONAL DATA

Your Personal Data will not be disclosed to undetermined third parties but may be processed by companies that provide professional services that we may use to carry out only the purposes confirmed by you, as per point 5.

8. HOW MUCH WE WILL KEEP YOUR DATA

Your Personal Data, in keeping with the purposes expressed in point 5 and with the consent expressed by you, will be kept by us until we receive notification of personal data cancellation.

9. WHAT WE HAVE TO DO WITH YOU

Respond to your requests to know how and why we treat your data; correct incorrect data, integrate incomplete data and update data that are no longer accurate; cancel the data, limit the processing and transmit data to you or to third parties indicated by you; stop treatment if you no longer agree.

To be able to fulfill when indicated, we invite you to contact our Service at the following addresses:

e-mail info@harvin.eu, in order to verify together if there are all the prerequisites and to be able to respond, within the terms established by law, in the most rapid and effective manner.

10. WHO CAN CONTACT IN CASE OF OUR DEFICIENCIES

If the answer has not been satisfactory you can contact the “Guarantor Authority” of your country; for Italy following the contents you will find at the following link http://www.garanteprivacy.it/.

We inform you that, in addition to what is reported, at any time and for any other information, you can contact us by e-mail at info@harvin.eu.

Cookie Policy

1. WHAT ARE “COOKIES”?

Cookies are small text files that are used to store or retrieve information to perform certain functions and remember visits to a website. There are 2 distinct types of cookies – session cookies and persistent cookies. A session cookie is only accessible while your browser is open, and is deleted as soon as you navigate away from our website. A persistent cookie can remain on your computer for a pre-defined period of time, or until they are forcibly deleted. Other technologies including pixels, tags, web beacons or local storage also store and retrieve data on a device and are similar to cookies. A further explanation about cookies is available on: http://www.allaboutcookies.org/

2. HOW WE USE COOKIES

Required – we use a set of cookies which are critical to the functionality of the Sites. They are used to keep a user logged in to the site and to remember previous quotations should the user return to a Site.

Functional – we use a set of cookies to track visitors to help us understand how customers use our Sites. These cookies are only used to help improve users’ site experience. The cookies are placed on the user’s first visit to a Site and they track the user through the Site, where they go, where they drop off, what pages they have problems with, etc.

So that we can offer you the best possible online experience, new services using cookies may be added to our site from time to time. We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to review and update the details.

Although we audit the types of cookies that are used on our Sites, it is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social networks such as Facebook and Twitter, change their cookies regularly. Although we always aim to show you up-to-date information, we may not be able to reflect these changes in our policy straight away.

3. CHANGING YOUR COOKIE PREFERENCES

You may limit the cookies set in your browser by taking the steps described below. Note that declining cookies may impact your ability to use our services.

Browser settings: You may change your browser’s settings to delete cookies that have already been set and to reject new cookies. To learn more, visit the help pages of your browser:

Firefox
Chrome
Safari
Microsoft Edge
Internet Explorer

You may also visit our sites in your browser’s “private” or “incognito” mode, in which case cookies will be set, but deleted when you close browser.

Opt-out (EU users): Users from the EU may opt out of non-essential cookies by selecting the option below or changing their cookie preferences in their account settings (registered users only). Upon opting out, we will, to the extent possible, delete any non-essential first-party cookies in your browser and remember your cookie preference for your next visit. Please review your browser settings to remove third-party cookies.

Third party advertising opt-outs: Certain third parties provide ways to opt out of advertising cookies across multiple sites. You can learn more by visiting the sites of the Network Advertising Initiative or the Digital Advertising Alliance. In addition, there are third party plug-ins and apps that help manage cookies.

Google cookies: Google provides ways to manage or opt out certain of its advertising cookies and analytics cookies. You may read Google’s Privacy Policy.

4. COOKIES FOUND ON HARVIN.EU

This cookie is used to recognise repeat visitors to our website. These cookies may contain some anonymous data such as the method you used to enter the website, the path you took within the site, individual pages you viewed and any options that you selected along the way.

Google Analytics: cookies are used to collect anonymous information about how visitors use our website. We use the information to compile reports and to help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. More information is available on: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

cherry_trend_views: Technical cookie used by the WordPress theme

_ga: Used to distinguish users.

_gid: Used to distinguish users.

_gat: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.

_adwp_wg_default_dimension Third-party (Google Analytics): that tracks and reports website traffic. General Google Analytics 1 year from now

_gadwp_wg_default_metric Third-party (Google Analytics): that tracks and reports website traffic. General Google Analytics

_gadwp_wg_default_swmetric Third-party (Google Analytics): that tracks and reports website traffic. General Google Analyticswordpress_test_cookie / Piattaforma WordPress This is a WordPress test cookie that checks whether the browser is enabled to save cookies or not.

_wp-settings-1 / WordPress platform: setting that allows optimized display of the wordpress site and use by the administrator.

_wp-settings-time-1 / WordPress platform: These WordPress cookies have no impact on the user’s browsing experience and do not contain personal information. They contain information on the geographical location of the visit and can be used to change the language in which the site’s contents are displayed.

Last updated May 2019